02 Nov 15
2:00 PM
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3:00 PM
Speaker(s):
Kevin Ramsier
A record number of businesses in our industry will transition ownership over the next decade; therefore, it is important to understand what steps y...
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02 Nov 15
2:00 PM
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3:00 PM
Speaker(s):
Dietmar Ostermann
Along with the continued increase in cheaper competition, there are a number of other dynamics within the automotive supply industry that impact af...
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02 Nov 15
2:00 PM
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3:00 PM
Speaker(s):
Taylor Mitchell ; Tim Folks
ACES and PIES are the accepted industry standards for the exchange of catalogue and product information. The standards have expanded and grown in m...
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02 Nov 15
3:30 PM
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4:30 PM
Speaker(s):
Michael Birnholz ; Scott Luckett
Sales of auto care products online is the fastest growing channel in the industry. How do you ensure that you get your share and succeed in this hi...
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02 Nov 15
3:30 PM
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4:30 PM
Speaker(s):
STEVEN GANSTER
Developing a winning strategy in China’s aftermarket involves mapping the value chain, identifying key stakeholders, and determining how supp...
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02 Nov 15
3:30 PM
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4:30 PM
Speaker(s):
Kevin Ramsier
Succession planning is a broad term that describes the steps needed to replace one leader with another. Most people associate this process with th...
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02 Nov 15
4:00 PM
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5:00 PM
Speaker(s):
Aaron Lowe ; Keith Hughes ; Ray Pohlman
Join the Auto Care Association government affairs team for an exclusive panel discussion during the afternoon of Monday, Nov. 2, on the importance ...
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02 Nov 15
4:00 PM
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5:00 PM
Speaker(s):
JOHN CHALIFOUX ; Mark Shasteen ; Rob Wright ; Russ Schinzing
02 Nov 15
5:00 PM
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5:15 PM
Speaker(s):
JOHN CHALIFOUX
03 Nov 15
7:30 AM
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8:30 AM
Speaker(s):
David Portalatin
Last year, consumer driving patterns, retail pricing, and both new and used car sales activity emerged as factors influencing automotive product sa...
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03 Nov 15
7:30 AM
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8:40 AM
Speaker(s):
Andy Massoll ; Martin Gold
This seminar will allow all facets of the industry, manufacturers, WDs, jobbers, and service professionals to learn what the end user of their prod...
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03 Nov 15
9:00 AM
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10:00 AM
Speaker(s):
Dr. Timothy G. Nash ; JIM LANG ; Ron Rossi
The automotive aftermarket is projected to grow at a 5-year compounded annual growth rate (CAGR) of 3.6% through 2018, a rate slightly below the co...
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03 Nov 15
9:00 AM
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10:00 AM
Speaker(s):
Christopher Wetmore ; Jim Klimkowski
This session reviews several of the emerging technologies and connects their influence to the independent aftermarket. The technologies include th...
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03 Nov 15
9:00 AM
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10:00 AM
Speaker(s):
Bob DeStefano
To effectively market your products and services, you need to market your specialized knowledge. This helps you demonstrate to prospects and custom...
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03 Nov 15
11:00 AM
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12:00 PM
Speaker(s):
Bob DeStefano
Sure you have a website, but are you harnessing the power of online marketing to produce business-building results for your company? Your answer ca...
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03 Nov 15
11:00 AM
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12:00 PM
Speaker(s):
Colin Sutherland ; Derek Kaufman ; Jim Dykstra ; Mike Martinez ; Mike Simmons
Aftermarket telematics solutions are available today to help independent repair shops compete with OE dealerships for vehicle repair and ongoing cu...
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03 Nov 15
2:00 PM
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3:00 PM
Speaker(s):
Benson Garner
Today’s dominant business models have expired and are no longer delivering maximum profitability. Existing business models are not equipped for cu...
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03 Nov 15
2:00 PM
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2:45 PM
Speaker(s):
Christopher Wetmore ; Jim Klimkowski
First there were mainframes, then came client servers: now we are moving toward a computing environment that has been coined, “The Third Plat...
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03 Nov 15
3:00 PM
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3:45 PM
Speaker(s):
Bob Pattengale
New technology such as reality goggles and augmented reality provide interesting options for technician training, repair support and consumer educa...
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03 Nov 15
3:30 PM
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4:30 PM
Speaker(s):
Benson Garner
Organizations of all shapes and sizes today are starting, growing and failing at a faster rate than they ever have before. A recent study identifi...
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03 Nov 15
4:00 PM
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4:45 PM
Speaker(s):
Mike Martinez
Mobile payment is redefining the way businesses are handling the payment process. With mobile payment, parts stores, retailers and repair shops can...
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04 Nov 15
9:00 AM
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10:00 AM
Speaker(s):
Kit Yarrow, PH.D.
Massive socio-cultural shifts have resulted in a radically redesigned consumer mind. What consumers want, how they shop and why they buy has change...
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04 Nov 15
9:00 AM
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10:00 AM
Speaker(s):
Dirk Beveridge
If your sales organization is selling the same way it did just twelve months ago, you are beginning to lose business. Sales profess...
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04 Nov 15
11:00 AM
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12:00 PM
Speaker(s):
Michael Blicher ; Walt Fehr
Imagine a transportation system in which cars can see things that you can’t. Such cars could alert drivers of a potential hazard or dangerous...
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04 Nov 15
11:00 AM
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12:00 PM
Speaker(s):
Kit Yarrow, PH.D.
If you’ve thought that our youngest generation of employees, those between 18 – 35, is a new breed of worker, you’re not alone. T...
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04 Nov 15
11:00 AM
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12:00 PM
Speaker(s):
Charlie Covert
The aftermarket is becoming more demanding. Disruptive technologies and omni-channel retailing are empowering customers to dictate more and more o...
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04 Nov 15
11:00 AM
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12:00 PM
Speaker(s):
Dirk Beveridge
Is it possible to grow both the top line and bottom line in a price conscious world? The answer is yes… if your sales team internalizes your ...
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04 Nov 15
2:00 PM
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3:00 PM
Speaker(s):
David Portalatin
Last year, consumer driving patterns, retail pricing, and both new and used car sales activity emerged as factors influencing automotive product sa...
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04 Nov 15
2:00 PM
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2:45 PM
Speaker(s):
Bryan Crutchfield
Few disruptive technologies will have such a game-changing impact on manufacturing and distribution of automotive aftermarket parts as 3D printing....
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04 Nov 15
2:00 PM
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3:00 PM
Speaker(s):
Barbara Trautlein, Ph.D.
Are you frustrated that no matter what you try, your change projects seem to either fail outright or produce gains that don’t last? The reality is...
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04 Nov 15
3:30 PM
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4:30 PM
Speaker(s):
Kim Hazelbaker
The popular press would have you believe that we will all be driving in autonomous vehicles in five years and that collisions will decrease because...
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04 Nov 15
3:30 PM
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4:30 PM
Speaker(s):
Barbara Trautlein, Ph.D.
When you are inspired by new ideas, sparked and excited to bring them back to your organization – what is the next step? You suspect that your "ba...
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04 Nov 15
3:30 PM
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4:30 PM
Speaker(s):
Scott M. Sopher
According to a recent study by Deloitte and the Material Handling Institute, traditional supply chains will radically change over the next five to ...
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04 Nov 15
3:45 PM
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4:45 PM
Speaker(s):
Bill Maggs ; CHASE BAXLEY ; Jeffrey Koviak ; Jim Dykstra ; John Bunting
A panel of highly regarded, well-known icons in the industry will engage in a spirited, insightful, and provocative conversation as they discu...
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05 Nov 15
8:00 AM
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9:00 AM
Speaker(s):
Michael Coccagnia ; Neil Halpin
In this session, Google explores the intersection between auto services and digital consumer trends, including the growth of online searches, the r...
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05 Nov 15
8:00 AM
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9:00 AM
Speaker(s):
Jeremy O'Neal
Take a journey into the world of your customers and find out exactly how to sell diagnostic services for maximum profit. Learn how to create diagno...
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05 Nov 15
9:30 AM
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10:30 AM
Speaker(s):
BOB GREENWOOD
The repair shop environment has changed and will continue to change dramatically – have you built a road map for your business that ensures y...
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05 Nov 15
11:00 AM
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12:00 PM
Speaker(s):
Boris Zhmud ; Herve Blanquart
In recent years, the variety of motor oils available has multiplied exponentially. This session will cover synthetic oil – what it is, what can sy...
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05 Nov 15
11:00 AM
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12:00 PM
Speaker(s):
Wally Marciniak
This session will cover a variety of topics that affect braking on today’s vehicles and what you should know when servicing newer vehicles. Topics ...
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