AOA-33 Annual Educational Conference

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Sessions (103)

Registration Open (Room Registration Desk)

09 Sep 15
7:00 AM - 5:00 PM
Registration for conference open. More...

COPM Corporate Advisory Board Meeting

09 Sep 15
8:00 AM - 12:00 PM
COPM Corporate Advisory Board members only. More...

Grow Your Practice with a Strong Business Plan (Room Elm Fork I)

09 Sep 15
10:30 AM - 12:00 PM

Tracks: Finance, Practice Builder Session

Speaker(s): Dana Rohulich ; Jay Bates
Managing a practice is more than treating patients and processing claims: it’s operating a business. To increase success, begin with a business pla... More...

Leveraging Benchmarking to Improve Audiology & Hearing Aid Business Performance (Room Elm Fork II)

09 Sep 15
10:30 AM - 12:00 PM

Tracks: Marketing, Practice Builder Session

Speaker(s): Mike Lowery
Truth be told, too few physicians and audiologists currently rely on industry benchmark data to guide them in setting business goals. Benchmarking ... More...

Transformational Growth: How to Maximze the Potential of Your Audiology Department (Room West Fork I)

09 Sep 15
10:30 AM - 12:00 PM

Tracks: Finance, Practice Builder Session

Speaker(s): J. Connon Samuel
When we look at growth potential for any practice, we tend to look at past performance to understand future potential. This is just one frame of re... More...

AOA Marketplace Open (Room Rio Grande Hall)

09 Sep 15
12:00 PM - 4:00 PM
Visit the AOA Marketplace to learn about the latest and greatest products and services in otolaryngology. More...

Lunch in the AOA Marketplace (Room Rio Grande Hall)

09 Sep 15
12:00 PM - 1:00 PM
Enjoy a delicious lunch while interacting with our exhibitors and vendors. More...

5 Things to Implement in the Next 30 Days to Grow Your Practice (Room Elm Fork II)

09 Sep 15
1:00 PM - 2:30 PM

Tracks: Operations, Practice Builder Session

Speaker(s): Brendan Ford ; Shawn Parker
Real world implementable solutions that make a difference are often hard to come by. In this session we will offer an overview of five best practic... More...

Academic Practice Fouum (Room West Fork II)

09 Sep 15
1:00 PM - 2:30 PM

Tracks: Academic

Open to all members in academic practices. More...

Disease State Marketing and Office Innovations That Can Help You Navigate the Changing Dynamics of Our Hearing Care Industry (Room West Fork I)

09 Sep 15
1:00 PM - 2:30 PM

Tracks: Operations, Practice Builder Session

Speaker(s): Leanne Powers, Au.D.
As an independent hearing care practice, how can you stay competitive while attracting new patients? Today’s healthcare reform, new insurers,... More...

How to Transform Practice Obstacles into Competitive Advantages (Room Elm Fork I)

09 Sep 15
1:00 PM - 2:30 PM

Tracks: Operations, Practice Builder Session

Speaker(s): Bill Rust ; Bob Blakely ; Sherry Hunt
Your world is becoming increasingly difficult with shifting payment models, declining reimbursements, cryptic mandates and burdensome oversight req... More...

Refreshment Break in AOA Marketplace (Room Rio Grande Hall)

09 Sep 15
2:30 PM - 3:00 PM
Enjoy refreshments while interacting with our exhibitors and vendors. More...

Don’t Fight to Stay Ahead of the Curve: Set the Bar for the Otolaryngology Practice of the Future TODAY (Room Elm Fork II)

09 Sep 15
3:00 PM - 4:30 PM

Tracks: Operations, Practice Builder Session

Speaker(s): Chris Smith ; Erin Holderman
Maximize your resources to achieve optimum efficiency and patient satisfaction while driving cost out of your practice. With the ongoing changes in... More...

Essential Aspects for Directing and Growing Your Hearing Aid Ancillary (Room Elm Fork I)

09 Sep 15
3:00 PM - 4:30 PM

Tracks: Operations, Practice Builder Session

Speaker(s): Susan Good
Hearing aids have become a reliable source of ancillary income for otolaryngologists. The key to success is to adopt a medical model for prescribin... More...

Leveraging Your Vendors: How to Get the Best Product for the Best Price (Room West Fork II)

09 Sep 15
3:00 PM - 4:30 PM

Tracks: Operations, Practice Builder Session

Speaker(s): Rachel Gajda
A good relationship with your vendors is important to ensure that your practice continues to have latest tools and technology to diagnose and treat... More...

The High-Performing Clinic Business Triangle: A Framework for Envisioning How to Accelerate Patient-Centric Growth (Room West Fork I)

09 Sep 15
3:00 PM - 4:30 PM

Tracks: Practice Builder Session

Speaker(s): Ken Marvel
Identifying and resolving promary constraints is the fastest path to growth within any enterprise, business or clinic. This course presents the AMG... More...

Leadership Council Meeting

09 Sep 15
3:30 PM - 4:30 PM
More...

New Member/First-Time Attendee Reception (Grand Ballroom Foyer)

09 Sep 15
4:30 PM - 5:00 PM
Join fellow new members and first-time attendees to meet seasoned members and Leadership Council. More...

President's Welcome Reception (Grand Ballroom Foyer)

09 Sep 15
5:00 PM - 6:30 PM
AOA President Danielle DeMaio-DeAngelis, COPM, and Audigy Medical invite you to kickoff AOA-33 at the President’s Welcome Reception! The Pres... More...

Rise and Shine Gallop

10 Sep 15
6:30 AM - 7:30 AM
The early bird gets the exercise at AOA-33! Join fellow attendees for a brisk 5K run or 1 mile fun walk around historic Fort Worth. Meet outside at... More...

Registration Open (Room Registration Desk)

10 Sep 15
7:00 AM - 4:45 PM
Registration for conference open. More...

Coffee & Conversation (Room Business Connection Corral)

10 Sep 15
8:00 AM - 9:00 AM
AOA strives to be a go-to source for you practice information. Come have a cup of coffee and meet with some AOA leaders to chat about your needs an... More...

Continental Breakfast in the AOA Marketplace (Room Rio Grande Hall)

10 Sep 15
8:00 AM - 9:00 AM
Enjoy breakfast while visiting vendor booths in the AOA Marketplace. More...

New Member/First-Time Attendee Networking Breakfast

10 Sep 15
8:00 AM - 9:00 AM
Join fellow first time attendees, new members and AOA Leadership for a fun, interactive networking session over breakfast to make new contacts befo... More...

Opening & Patrick Connolly Founding Father Lecture: Follow Me Through the Detour

10 Sep 15
9:00 AM - 10:45 AM
FOLLOW Mr. Gilliland as he explores how to grow yourself and your people through timeless principles that, when applied to your own life and the li... More...

Refreshment Break in AOA Marketplace (Room Rio Grande Hall)

10 Sep 15
10:45 AM - 11:15 AM
Enjoy refreshments while interacting with our exhibitors and vendors. More...

Academic Practice Forum

10 Sep 15
11:15 AM - 12:15 PM

Tracks: Academic, Operations

Open to all members in academic practices. More...

Avoiding Liability for Misclassification under the Fair Labor Standards Act (Room Trinity Central)

10 Sep 15
11:15 AM - 12:15 PM

Tracks: Marketing, Operations

Speaker(s): Cherie Silberman
Now more than ever, medical offices are being targeted by employees claiming they were not properly paid overtime. Lawsuits and Department of Labor... More...

Best Practices for Better Practices (Room West Fork I)

10 Sep 15
11:15 AM - 12:15 PM

Tracks: Operations

Speaker(s): Tim Durkin
A version of this session was done last year, and more than 95% of you said you wanted it repeated. Your wish is our command. Come learn and take a... More...

How to Identify and Address Top Legal Compliance Issues So You Don’t Lose Sleep at Night (Room Elm Fork I)

10 Sep 15
11:15 AM - 12:15 PM

Tracks: Finance, Operations

Speaker(s): Stacy Cook
In this session, Ms. Cook will identify and explain the most important legal compliance issues for the audience. These legal issues include the Fal... More...

Learning Lab: Ad Design and Marketing (Room West Fork II)

10 Sep 15
11:15 AM - 12:15 PM

Tracks: Marketing, Operations

Speaker(s): Jeff Green ; Stuart Lyon
Who really knows what goes into creating a good ad or collateral piece? The graphic designer who did all of the work! In this two-part session atte... More...

Saddle Up for ICD-10 Success (Room Elm Fork II)

10 Sep 15
11:15 AM - 12:15 PM

Tracks: Coding, Leadership/Professional Development

Speaker(s): Kim Pollock
Join Ms. Pollock while she helps you understand the key readiness items needed for transition to ICD-10 and the best ways to communicate the proces... More...

Luncheons by Community: Academic Practices – Moderator: Kris McGriff, COPM

10 Sep 15
12:30 PM - 1:30 PM
Back by popular demand, the Luncheons by Community will segment members based on practice size and role. This working luncheon will allow attendees... More...

Luncheons by Community: Coders – Moderator: Stacey Stubbs

10 Sep 15
12:30 PM - 1:30 PM
Back by popular demand, the Luncheons by Community will segment members based on practice size and role. This working luncheon will allow attendees... More...

Luncheons by Community: Large Group (10+ Physicians) – Moderator: Kevin Watson

10 Sep 15
12:30 PM - 1:30 PM
Back by popular demand, the Luncheons by Community will segment members based on practice size and role. This working luncheon will allow attendees... More...

Luncheons by Community: Medium Group (4-9 Physicians) – Moderator: Camille White

10 Sep 15
12:30 PM - 1:30 PM
Back by popular demand, the Luncheons by Community will segment members based on practice size and role. This working luncheon will allow attendees... More...

Luncheons by Community: Small Group (1-3 Physicians) – Moderator: Karen Boyd

10 Sep 15
12:30 PM - 1:30 PM
Back by popular demand, the Luncheons by Community will segment members based on practice size and role. This working luncheon will allow attendees... More...

Business Connection Corral Refreshment Break (Room Business Connection Corral)

10 Sep 15
1:30 PM - 3:30 PM

Tracks: BCC

Relax in a comfortable atmosphere for an after-lunch snack while catching up on email or chatting with fellow attendees in this year’s Business Con... More...

Business Connection Corral Refreshment Break (Room Business Connection Corral)

10 Sep 15
1:30 PM - 3:30 PM

Tracks: BCC

Relax in a comfortable atmosphere for an after-lunch snack while catching up on email or chatting with fellow attendees in this year’s Business Con... More...

Dessert Break in AOA Marketplace (Room Rio Grande Hall)

10 Sep 15
1:30 PM - 2:15 PM
Enjoy an after-lunch treat while visiting vendor booths in the AOA Marketplace. More...

Commercial Physician Profiling: Making Your Case for (Room Elm Fork I)

10 Sep 15
2:15 PM - 3:15 PM

Tracks: Healthcare Today, Human Resources

Speaker(s): Ron Howrigon
Insurance companies have access to large amounts of claims data that they can use to evaluate physician performance and compare the cost of care fr... More...

Cultural Integration: Understanding Leadership Through Team Alignment (Room West Fork I)

10 Sep 15
2:15 PM - 3:15 PM

Tracks: Finance, Leadership

Speaker(s): J. Connon Samuel
What is the culture of your practice? Do you have a true grasp on how your leadership ultimately effects your culture? Understanding your team memb... More...

Finance 101: Basic Finance for the New Manager (Room Trinity Central)

10 Sep 15
2:15 PM - 3:15 PM

Tracks: Finance, Operations

Speaker(s): Barry Hubert
This session is designed for the ENT manager who is new to accounting, or who may have been thrust into handling accounting issues and would like t... More...

Fraud and Abuse Risks: Understanding the Stark Law, Anti-Kickback Statute and the False Claims Act (Room West Fork II)

10 Sep 15
2:15 PM - 3:15 PM

Tracks: Healthcare Today, Operations

Speaker(s): Alex Krouse
Every organization needs an operationally sound compliance plan. While many of us understand the elements of a sound compliance plan, even more imp... More...

Medicare "Incident To" Policy/ Medicare Non-Physician Practitioners (Room Elm Fork II)

10 Sep 15
2:15 PM - 3:15 PM

Tracks: Coding, Healthcare Today

Speaker(s): Paul Kim
This session will explain the 50-year-old Medicare "incident to" policy from the perspective of a former CMS employee who worked on the policy and ... More...

Refreshment Break in AOA Marketplace (Room Rio Grande Hall)

10 Sep 15
3:15 PM - 3:45 PM
Enjoy refreshments while interacting with our exhibitors and vendors. More...

Advanced Coding Case Studies (Room Trinity Central)

10 Sep 15
3:45 PM - 4:15 PM

Tracks: Coding

Speaker(s): Kim Pollock
This session will cover a multitude of advanced cases seen in Kim’s extensive coding career including neck dissections, complex sinus procedures, t... More...

Business Connection Corral Sharp Shooters: 10 Mistakes We Make as Practice Managers (Room Business Connection Corral)

10 Sep 15
3:45 PM - 4:15 PM

Tracks: BCC

Need a break from formal classes? Join us in the Business Connection Corral for a 30-minute rapid session. We’ll shoot off and discuss 10 of the bi... More...

Business Connection Corral Sharp Shooters: 10 Mistakes We Make as Practice Managers (Room Business Connection Corral)

10 Sep 15
3:45 PM - 4:15 PM

Tracks: BCC

Need a break from formal classes? Join us in the Business Connection Corral for a 30-minute rapid session. We’ll shoot off and discuss 10 of the bi... More...

EHR Showdown: Wrangling with Physician Productivity and Efficiency with or without Scribes (Room West Fork II)

10 Sep 15
3:45 PM - 4:15 PM

Tracks: Operations

Speaker(s): Bill Rust ; D. Thomas Upchurch, M.D.
With the push to develop and deploy electronic health records (EHRs) and the need for more detailed documentation, there is a growing concern regar... More...

How to Prepare for a Data Breach – the New Frontier (Room Elm Fork II)

10 Sep 15
3:45 PM - 4:15 PM

Tracks: Technology

Speaker(s): Stacy Cook
Data breaches are the new reality for businesses large and small. In this session, Ms. Cook will provide information on what HIPAA and state laws r... More...

Learning Lab: Benchmarking Physician Productivity in an ENT Practice (Room West Fork I)

10 Sep 15
3:45 PM - 4:15 PM

Tracks: Finance

Speaker(s): Todd Blum
This hand-on session will allow attendees to create a completely customized practice benchmarking program. At the conclusion of the session, you wi... More...

Patient Access

10 Sep 15
3:45 PM - 4:15 PM

Tracks: Academic

Speaker(s): Mark Benninghoff
Access and appointment availability are constant stressors in complex, multifaceted healthcare facilities. Learn how to analyze access across the d... More...

Patient-Centered Healthcare: Improving the Experience (Room Elm Fork I)

10 Sep 15
3:45 PM - 4:15 PM

Tracks: Operations

Speaker(s): Ron Howrigon
With the development of Accountable Care Organizations and Narrow Networks, physician groups are now faced with having to compete for the “ri... More...

Thursday Networking Reception

10 Sep 15
5:00 PM - 6:30 PM
Join fellow AOA-33 attendees, speakers and exhibitors for our Thursday Networking Reception. The reception will wrap a long day of education and wi... More...

Rise and Shine Gallop

11 Sep 15
6:30 AM - 7:30 AM
The early bird gets the exercise at AOA-33! Join fellow attendees for a brisk 5K run or 1 mile fun walk around historic Fort Worth. Meet outside at... More...

Registration Open (Room Registration Desk)

11 Sep 15
7:00 AM - 5:00 PM
Registration for conference open. More...

Round Up: ICD-10

11 Sep 15
7:45 AM - 8:45 AM

Tracks: Coding, Operations

Speaker(s): Barbara Cobuzzi ; Betsy Nicoletti ; Kim Pollock ; Sherry Hunt
This session will give an opportunity to our consultants on best practices to transition to ICD-10. The presenters will describe why some practice... More...

Round Up: Innovative Uses of Non-Physician Practitioners (NPs and PAs) in the ENT Practice

11 Sep 15
7:45 AM - 8:45 AM

Tracks: Healthcare Today, Operations

Speaker(s): Camille White ; Kris McGriff ; Marguerite Wood ; Melissa Elliott ; Tricia Long
Many practices are hiring nurse practitioners and physician assistants, collectively referred to as non-physician providers (NPPs). But most aren't... More...

Coffee & Conversation (Room Business Connection Corral)

11 Sep 15
8:00 AM - 9:00 AM
AOA strives to be a go-to source for you practice information. Come have a cup of coffee and meet with some AOA leaders to chat about your needs an... More...

Continental Breakfast in the AOA Marketplace (Room Rio Grande Hall)

11 Sep 15
8:00 AM - 9:00 AM
Enjoy breakfast while visiting vendor booths in the AOA Marketplace. More...

Alternative Payment Methods in ENT (Room Elm Fork II)

11 Sep 15
9:00 AM - 10:00 AM

Tracks: Healthcare Today, Human Resources

Speaker(s): Adele Allison
Five years post-Affordable Care Act (ACA), we have a plethora of pilot programs from accountable care organizations to health homes to bundled paym... More...

Denials Management and Appeals (Room West Fork I)

11 Sep 15
9:00 AM - 10:00 AM

Tracks: Coding, Finance

Speaker(s): Barbara Cobuzzi
Time Magazine recently has said that 30 percent of medical claims are denied and 50 percent of those are not appealed. The systematic denial of val... More...

Leading Practices in a VUCA (Volatile, Uncertain, Complex and Ambiguous) Environment (Room Elm Fork I)

11 Sep 15
9:00 AM - 10:00 AM

Tracks: Leadership, Leadership/Professional Development

Speaker(s): Tim Durkin
VUCA is a military term describing a chaotic and fast changing environment. This term now applies directly to healthcare. This overview course will... More...

Round Up: Steering Your Referring Physicians into Your Practice Corral (Room West Fork II)

11 Sep 15
9:00 AM - 10:00 AM

Tracks: Healthcare Today, Marketing

Speaker(s): Calvin Jordan ; Pat Brown-Oliver ; Pat Moser ; Stacey Conant
The importance of a solid physician referral program is crucial in retaining existing patients and attracting new ones. In today’s shifting healthc... More...

Steering through the Herd of Healthcare Consultants (Room Trinity Central)

11 Sep 15
9:00 AM - 10:00 AM

Tracks: Finance, Operations

Speaker(s): Mark Benninghoff
Good consultants are extremely valuable and can be worth their weight in gold! With the Affordable Care Act, ICD-10, strategic planning, hospital s... More...

Refreshment Break in AOA Marketplace (Room Rio Grande Hall)

11 Sep 15
10:00 AM - 10:45 AM
Enjoy refreshments while interacting with our exhibitors and vendors. More...

Blazing the Trail to Rapidly Improve Group Governance (Room Elm Fork I)

11 Sep 15
10:45 AM - 11:15 AM

Tracks: Leadership, Technology

Speaker(s): Will Latham
This program is designed for medical groups seeking strategies to improve the effectiveness of their group’s governance with practical tools and me... More...

Business Connection Corral Sharp Shooters: 30 Hiring Tips in 30 Minutes (Room Business Connection Corral)

11 Sep 15
10:45 AM - 11:15 AM

Tracks: BCC

Need a break from formal classes? Join us in the Business Connection Corral for a 30-minute rapid session. Members will shoot off 30 hiring tips in... More...

Coding Essentials in ENT (Room Trinity Central)

11 Sep 15
10:45 AM - 11:15 AM

Tracks: Coding, Human Resources

Speaker(s): Betsy Nicoletti
The more frequently a practice performs a service, the more essential it is to document it, code it and report it accurately. This presentation wi... More...

Round Up: Top ENT Business Strategies for 2016 (Room West Fork II)

11 Sep 15
10:45 AM - 11:15 AM

Tracks: Finance, Operations

Speaker(s): Jeffrey Dudley ; Jolene Eicher ; Kevin Watson ; Rachel Gajda ; Tony Etzel
This panel will focus on strategic initiatives that groups should consider. These include: physician and ancillary services growth; how to best str... More...

The Art and Science of Merging and Integrating Practices (Room Elm Fork II)

11 Sep 15
10:45 AM - 11:15 AM

Tracks: Healthcare Today, Operations

Speaker(s): Michael McCaslin
Healthcare is in a mode of consolidation at the payer level, hosptial level and physician group practice level. It is important for groups to under... More...

Wrangling Mobile Health and the Patient Portal (Room West Fork I)

11 Sep 15
10:45 AM - 11:15 AM

Tracks: Operations, Technology

Speaker(s): Joe Goldstein
Mr. Goldstein will discuss the essential components of publishing an effective patient portal.  You will understand the dynamics and requirements t... More...

Lunch featuring Guest Speaker Tim Gard

11 Sep 15
11:45 AM - 1:30 PM
Life is a game; business is a game; travel is a game, literally everything is a game that usually involves winners, losers, and spectators. Disco... More...

Adding Allergy as an Ancillary Service (Room Elm Fork I)

11 Sep 15
1:45 PM - 2:45 PM

Tracks: Coding, Operations

Speaker(s): Dana Rohulich ; Jay Bates
This session will explore various ways to offer allergy services in your Otolaryngology practice. Many of your patients may be experiencing complic... More...

Effective Strategic Planning In Today's Healthcare Environment (Room West Fork II)

11 Sep 15
1:45 PM - 2:45 PM

Tracks: Healthcare Today, Operations

Speaker(s): Michael McCaslin
Strategic planning is critical in today's environment, and the process to approaching strategic planning is very important in order to have a succe... More...

Fit Happens: How to Build the Culture You Need to Recruit and Retain Physicians (Room Elm Fork II)

11 Sep 15
1:45 PM - 2:45 PM

Tracks: Finance, Human Resources

Speaker(s): Louise Eddy ; Todd Blum
Due to the limited number of ENTs entering the workforce each year, it is becoming more difficult to hire a physician. Learn how to recruit physici... More...

Round Up: Lassoing in on Employee Engagement (Room West Fork I)

11 Sep 15
1:45 PM - 2:45 PM

Tracks: Human Resources, Leadership/Professional Development

Speaker(s): Danielle DeMaio-DeAngelis ; Joanne Gauthier ; Mark Benninghoff ; Tricia Long
Levels of employee engagement can make or break a practice. Properly engaged workers not only understand the goals of the practice but also their p... More...

Workflow Secrets: Easy Ways to Improve Efficiency and Profitability (Room Trinity Central)

11 Sep 15
1:45 PM - 2:45 PM

Tracks: Operations

Speaker(s): Laurie Morgan
Using engaging and interactive examples, Laurie Morgan of Capko & Morgan will help you look at process improvement through new eyes -- and make... More...

Refreshment Break in AOA Marketplace (Room Rio Grande Hall)

11 Sep 15
2:45 PM - 3:30 PM
Enjoy refreshments while interacting with our exhibitors and vendors. More...

Acedemic Practice Forum (Room: Brazos)

11 Sep 15
3:30 PM - 4:30 PM

Tracks: Academic

Open to all members in academic practices. More...

Becoming A Meaningful Use Game-Changer! (Room Elm Fork I)

11 Sep 15
3:30 PM - 4:30 PM

Tracks: Finance, Healthcare Today

Speaker(s): Adele Allison
You’ve now been a contestant of Meaningful Use (MU) game for four years! MU has more than 500,000 eligible professionals registered. Nevertheless, ... More...

Financial Management Focusing on Revenue Cycle and Adapating to the New Affordable Care Act (Room West Fork II)

11 Sep 15
3:30 PM - 4:30 PM

Tracks: Finance, Healthcare Today

Speaker(s): Owen Dahl
Given today's dynamic healthcare market, provider organizations' planning processes must provide a management framework founded on evaluating alter... More...

Outdueling Retail Health Clinics – The Medical Practice Advantage (Room Elm Fork II)

11 Sep 15
3:30 PM - 4:30 PM

Tracks: Marketing, Operations

Speaker(s): Susan Good
Patient use of medical retail “clinics” increased from 4% in 2007 to 17% in 2013. This growing trend is impacting private medical practices and th... More...

Quality Impacting Your Bottom Line (Room Trinity Central)

11 Sep 15
3:30 PM - 4:30 PM

Tracks: Leadership/Professional Development, Operations

Speaker(s): James Benson
Medical groups are not unlike any business. As a practice leader, you cannot ignore the prospects of shrinking margins due to downward pressure of ... More...

Succession Planning – Buy-In and Buy-Out Strategies and Structures for the Medical Practice and Related Entities (Room West Fork I)

11 Sep 15
3:30 PM - 4:30 PM

Tracks: Finance, Technology

Speaker(s): Michael McCaslin
This session will take the participants through identification of the assets of the medical practice and the other enities related to the medical p... More...

COPM Meet & Greet Reception

11 Sep 15
4:30 PM - 5:30 PM
By invitation only, join fellow COPMs and potential COPMs for networking and to learn more about the COPM program and testing. More...

Friday Evening Out

11 Sep 15
6:00 PM - 10:00 PM
Grab your 10-gallon hat and cowboy boots for an evening of good ol’ fashioned Texas fun! Generously sponsored by Fuel Medical, the Friday Evening O... More...

Registration Open

12 Sep 15
7:00 AM - 5:00 PM
Registration Desk More...

AOA-34 Preview Breakfast

12 Sep 15
8:30 AM - 9:25 AM
Gather with fellow attendees one last time as we bid farewell to Fort Worth and say hello to AOA-34 in Chicago. More...

Boot Camp: Six Sigma Stampede (Room West Fork II)

12 Sep 15
9:30 AM - 4:30 PM
This interactive seminar will build on prior experience with Lean Six Sigma Management approaches to the medical practice. Our Lean Six Sigma Yello... More...

Business Connection Corral Sharp Shooters: 30 Tech Tips in 30 Minutes (Room Business Connection Corral)

12 Sep 15
9:30 AM - 10:30 AM

Tracks: BCC

Need a break from formal classes? Join us in the Business Connection Corral for a 30-minute rapid session. Participate with fellow attendees in sho... More...

Hold Your Horses: What You Need to Know Before Texting and Emailing Your Patients (Room West Fork I)

12 Sep 15
9:30 AM - 10:30 AM

Tracks: Healthcare Today, Technology

Speaker(s): Mike Sacopulos
As the number of people using text messaging and email steadily increases, many physicians and practice employees similarly feel the urge to use&nb... More...

Redesign Your Physician Compensation Plan to Fit the New Reimbursement Trends (Room Elm Fork II)

12 Sep 15
9:30 AM - 10:30 AM

Tracks: Finance, Healthcare Today

Speaker(s): Jim Stroud
Payers are incorporating quality measures, medical efficiency and patient satisfaction into their reimbursement models. This presentation addresses... More...

Six Keys to Sharp Shooting Your Professionalism (Room Trinity Central)

12 Sep 15
9:30 AM - 10:30 AM

Tracks: Human Resources, Leadership

Speaker(s): Rhett Laubach
In this session, Mr. Laubach will show you how to focus on the parts of your job (and life) that make a meaningful difference to improving your pat... More...

The Manager’s Role in Coding: Understanding E/M Services and Other Aspects that Impact Revenue (Room Elm Fork I)

12 Sep 15
9:30 AM - 10:30 AM

Tracks: Coding

Speaker(s): Sean Weiss
You run the show but do you really have a firm grasp on what your coder/auditors are doing when it comes to Evaluation and Management Services or o... More...

Refreshment Break in AOA Marketplace

12 Sep 15
10:30 AM - 10:45 AM
Enjoy refreshments while interacting with our exhibitors and vendors. More...

Coding for Allergy Services (Room West Fork I)

12 Sep 15
10:45 AM - 11:45 AM

Tracks: Coding

Speaker(s): Barbara Cobuzzi
So you have or are starting allergy as an ancillary service - are you coding correctly for the services? Join Ms. Cobuzzi while she takes you throu... More...

Essentials of Online Reputation Management (Room Elm Fork I)

12 Sep 15
10:45 AM - 11:45 AM

Tracks: Coding, Technology

Speaker(s): Laurie Morgan
Today’s patient is almost certain to look online for information about physicians. With many patients insured under new plans with new terms, it is... More...

How to Weather the Perfect Storm of Healthcare Reform (Room Elm Fork II)

12 Sep 15
10:45 AM - 11:45 AM

Tracks: Healthcare Today, Operations

Speaker(s): Jim Stroud
The Affordable Care Act is going to impact most employers – including many medical practices, depending on the number of staff they employ. It will... More...
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