Eastern Energy Expo 2017

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Sessions (95)

PROSMA: How to be an Effective Service Manager (Room Empire A)

21 May 17
10:00 AM - 4:00 PM

Tracks: Technical Education

Speaker(s): Joe Vassallo
PART ONE What is my plan? How do I start? Evaluating the status quo.  What is a baseline budget? Why is accountability important? ... More...

PROSMA: Learning for Trainers (Room Empire B)

21 May 17
10:00 AM - 4:00 PM

Tracks: Technical Education

Speaker(s): John Levey
Attendees will learn: More about technique Preparation Instructional styles Facilitating a classroom Managing the environment Instr... More...

Registration Desk Hours (Room EEE Registration Area)

21 May 17
2:00 PM - 5:00 PM

Tracks: General

The EEE Registration Desk is located adjacent to the Chocolate Ballroom in the Hershey Lodge Convention Center .  Badges are required ... More...

OESP E-Board Meeting (Cocoa Boardroom)

21 May 17
4:00 PM - 6:00 PM

Tracks: Board Meetings

Welcome Reception (Room Cocoa Terrace)

21 May 17
6:00 PM - 7:30 PM

Tracks: General

Network with attendees, exhibitors and colleagues at Eastern Energy Expo 2017 Welcome Reception. Free admission to all convention attendees. More...

OESP Kick-off Meeting (Cocoa Boardroom)

21 May 17
7:30 PM - 8:30 PM

Tracks: Board Meetings

Registration Desk Hours (Room EEE Registration Area)

22 May 17
8:00 AM - 6:00 PM

Tracks: General

The EEE Registration Desk is located adjacent to the Chocolate Ballroom in the Hershey Lodge Convention Center .  Badges are required ... More...

PROSMA: Boundaries in Leadership (Room Empire A)

22 May 17
9:00 AM - 4:00 PM

Tracks: Technical Education

Speaker(s): Roger Daviston
Why do some people get results and others don't?  The truth is CEO's, owners, and managers are always seeking that next shiny&nbs... More...

Care to Ride

22 May 17
10:00 AM - 2:00 PM

Tracks: General

Registration begins at 9:00 a.m. under the portico located at the front of the Hershey Lodge.  Motorcycles depart at 10:00 am, bicycles, walke... More...

Dave Nelsen Scholarship Golf Outing (Room Deer Valley Golf Course, Hummelstown, PA)

22 May 17
10:00 AM - 5:00 PM

Tracks: General

Join us for the 20th Annual Dave Nelsen Scholarship Golf Outing.  This tournament benefits OESP’s Scholarship Program.  Click here ... More...

Help it or Hurt it: How Are Environmental Matters Going to Affect Your Growth or Exit Strategy? (Room Magnolia AB)

22 May 17
10:00 AM - 11:00 AM

Tracks: Business Track

Speaker(s): Grant Nichols ; John Kollmeier
Geared specifically for executives, owners and top-line managers in the fuel industry, this session will review how foresight and management of env... More...

NORA Gold Advanced Venting (Room Empire B)

22 May 17
10:00 AM - 4:00 PM

Tracks: Technical Education

Speaker(s): John Levey ; Wayne Lawrence
This NORA Gold course is designed for the experienced technician.  Attendees will learn: Requirements for Proper Venting  Chimney... More...

Falling Through the Cracks: Improving Your Customer Experience (Room Magnolia CD)

22 May 17
11:15 AM - 12:15 PM

Tracks: Business Track

Speaker(s): Rochelle Sanchirico
Customer’s expectations are being set by companies like Uber, Amazon, Costco and Apple. How can field service organizations ensure optimal ex... More...

Why you should be Selling Snow-melt Systems (Room Empire C)

22 May 17
1:00 PM - 2:30 PM

Tracks: Technical Education

Speaker(s): Dave Yates
In this session, Dave Yates will provide compelling reasons why selling snow-melt systems is in your customer's best interest and will enhance ... More...

Biodiesel: Value-Added Opportunities in Northeastern Markets (Room Magnolia AB)

22 May 17
1:15 PM - 2:15 PM

Tracks: Business Track

Speaker(s): Jon Scharingson
Heavy Esters (Biodiesel distillation Bottoms) and Biodiesel can be utilized in ways that provide significant value to fuel distributors as well as ... More...

MAPDA Board Meeting (Cocoa Inn Room, The Hotel Hershey)

22 May 17
2:00 PM - 4:00 PM

Tracks: Board Meetings

Remote Tank Monitoring: Deployment Strategies & Benefits (Room Magnolia CD)

22 May 17
2:30 PM - 3:30 PM

Tracks: Business Track

Speaker(s): Amos Epstein ; Boyd McGathey ; Charles Brand
This panel will discuss how tank monitors can dramatically improve delivery efficiency and provide a significant return on investment with the righ... More...

How to Sell Hydronics (Room Empire C)

22 May 17
2:45 PM - 4:15 PM

Tracks: Technical Education

Speaker(s): Jim DePalma
This topic is designed to help you sell Hydronic Systems in today's market.  You will learn how to use a heat loss for a competitive advan... More...

ESEA Board Meeting (Cocoa Boardroom)

22 May 17
3:30 PM - 5:30 PM

Tracks: Board Meetings

Supplier Hospitality Night (Room On the Deck & In the Lodge)

22 May 17
6:00 PM - 9:00 PM

Tracks: General

Join our sponsors as they host Hospitality events "On the Deck" and "In the Lodge"  Click here for more. More...

OESP Opening Reception (Room Crystal A)

22 May 17
6:30 PM - 8:30 PM

Tracks: General

OESP Hospitality Room (Room Bridal/Governor Suite)

22 May 17
8:00 PM - 11:00 PM

Tracks: General

OESP Board Meeting (Room Wild Rose)

23 May 17
7:00 AM - 8:00 AM

Tracks: Board Meetings

Registration Desk Hours (Room EEE Registration Area)

23 May 17
7:30 AM - 6:00 PM

Tracks: General

 The EEE Registration Desk is located adjacent to the Chocolate Ballroom in the Hershey Lodge Convention Center .  Badges are req... More...

NORA Gold Advanced Air Flow (Room Cocoa 6)

23 May 17
8:00 AM - 4:00 PM

Tracks: Technical Education

Speaker(s): Ralph Adams
Designed for the experienced technician, this session explores: Static Pressure Fans and Air Flow ECM Motors Fan Laws Air Distributin... More...

OESP Membership Meeting (Room Tower Suite 2)

23 May 17
8:00 AM - 9:00 AM

Tracks: General

The Owner Wants to Add Propane - What's Next (Room Cocoa Terrace)

23 May 17
8:00 AM - 10:30 AM

Tracks: Technical Education

Speaker(s): Dave Newman
You learn that your company will be adding propane to the services that your company provides and you are responsible for getting your staff u... More...

Basics of Gas Combustion Servicing (Room Cocoa 3)

23 May 17
8:15 AM - 9:45 AM

Tracks: Technical Education

Speaker(s): Rick Pothier
This generic class will teach the technicians how to troubleshoot all brands of gas controls:  The attendee will learn:  Gas Valve ... More...

Serving Customers Online – Best Practices for the Fuel Industry (Room Magnolia)

23 May 17
8:15 AM - 9:30 AM

Tracks: Business Track

Speaker(s): Gary Sippin ; John Vrabel
The internet continues to evolve rapidly and so do the expectations of our customers. Today’s “always on” culture now requires we... More...

Unlock Your Customer's Secrets. Your data already knows. (Room Empire)

23 May 17
8:15 AM - 9:30 AM

Tracks: Business Track

Speaker(s): Danny Silverman ; Phil Baratz
Customer behaviors are not random. Whether you have 1,000 or 500,000 customers, their actions - brand new ones as well as long standing ones - tell... More...

You’ve Got Millennials All Wrong! Here is How to Keep Them as Employees & Attract Them as Customers (Room Crystal)

23 May 17
8:15 AM - 9:30 AM

Tracks: Business Track

Speaker(s): Aubrey Kreider ; Rick Munson
Millennials are the largest and most diverse generation.  They are the next generation of homeowners and leaders.  In the next 10 years t... More...

Total Comfort Connections (Room Cocoa 1)

23 May 17
8:30 AM - 10:00 AM

Tracks: Technical Education

Speaker(s): Lou McKay ; Paul Duddy
Learn from Team Honeywell about their new line-up of thermostats (T-6) - which are available for WIFI or standard installations.  This class w... More...

AC/R Refrigeration System Evacuation: A Review and Update of Proper System Evacuation Procedures (Room Cocoa 4)

23 May 17
8:45 AM - 10:15 AM

Tracks: Technical Education

Speaker(s): Dave Boyd
A review of Proper AC/R Recovery and Evacuation Procedures, this course highlights the importance of recovery and evacuation in the AC/R industry, ... More...

Flame Detection for Power Gas and Oil Burners (Room Cocoa 5)

23 May 17
8:45 AM - 9:45 AM

Tracks: Technical Education

Speaker(s): Jim Todd
Upon completion of this class, the participant should be able to identify flame detection methods currently employed for power gas and oil burners.... More...

Hydrostat 3250 and 3200 plus Fuel Saver Controls (Room Cocoa 2)

23 May 17
8:45 AM - 9:45 AM

Tracks: Technical Education

Speaker(s): Bruce Graham
Bruce will teach you how the Hydrostat saves the homeowner fuel and makes them more comfortable. More...

Low Voltage Wiring (Room Wild Rose)

23 May 17
9:30 AM - 11:30 AM

Tracks: Technical Education

Speaker(s): Curtis Reynolds
The goal of the class is to make all very comfortable working on low voltage circuits.  This class will be geared toward the technicians that ... More...

Are Your Employees Driving S.A.F.E.? (Room Empire)

23 May 17
9:45 AM - 11:00 AM

Tracks: Business Track

Speaker(s): Patrick Woods
As an employer, your fleet may be one of your largest risk exposures.  It is an unfortunate reality that preventable crashes continue to plagu... More...

Growing Propane Gallons (Room Magnolia)

23 May 17
9:45 AM - 11:00 AM

Tracks: Business Track

Speaker(s): Bridget Kidd ; Mark Zimora
This panel will include representatives from the Propane Education Research Council as well as propane marketers to discuss new strategies for grow... More...

The Art of Acquisitions: What a Seller Needs. What A Buyer Wants (Room Crystal)

23 May 17
9:45 AM - 11:00 AM

Tracks: Business Track

Speaker(s): John Levey ; Steven Abbate
Two of the industry's leading consultants will provide an overview of the most important items that buyers and sellers should be aware of befor... More...

DWT Tank Certification - Roth (Room Cocoa 2)

23 May 17
10:00 AM - 12:00 PM

Tracks: Technical Education

Speaker(s): Brian Coyne
This Roth Eco Double Wall Oil Tank training and certification course is designed to educate the installers and service technicians on the proper in... More...

Variable Speed Circulators and Their Applications (Room Cocoa 3)

23 May 17
10:00 AM - 12:00 PM

Tracks: Technical Education

Speaker(s): Dave Holdorf
ECM variable speed circulators are catching on fast and this seminar will help you understand why and give you the wisdom for your installations an... More...

Your New Revenue Stream - Annual maintenance on high efficiency (Mod/Con) gas boilers (Room Cocoa 5)

23 May 17
10:00 AM - 11:30 AM

Tracks: Technical Education

Speaker(s): Mike Rutkowski
A new revenue stream for the Oil Heat industry.  There is a growing need for trained service technicians skilled in the service and maintenanc... More...

Service Call Blueprint (Room Cocoa 4)

23 May 17
10:30 AM - 12:00 PM

Tracks: Technical Education

Speaker(s): Roger Daviston
Attendees will explore a new way of thinking about what we are doing when we offer repairs.  Specifically we will touch on:   What ... More...

OESP's Student Activity Center (Room Outdoor O2)

23 May 17
11:00 AM - 3:00 PM
Just for students - learn from the experts.  The experts include manufacturers who will introduce you to their burners.  You will have a ... More...

The Importance of Combustion Testing and Analysis - with Installations (Room Cocoa 1)

23 May 17
11:00 AM - 12:00 PM

Tracks: Technical Education

Speaker(s): Gerry Hogan ; Rich Michael
By demonstration, the attendee will see and learn the importance of using test instruments so the burner is properly maintained.  Attendees wi... More...

President Trump and Energy: The First 120 Days (Room Magnolia)

23 May 17
11:15 AM - 12:00 PM

Tracks: Keynote

Speaker(s): Tom Kloza
The week of the Eastern Energy Expo marks the first 120 days since Donald J. Trump was inaugurated as America’s 45th president. This keynote ... More...

40 Boiler Tips in 40 Minutes (Room Cocoa 5)

23 May 17
11:45 AM - 12:30 PM
Speaker(s): Steve "Wheels" Wieland
These complimary sessions are being offered for those that wish to attend just the trade show but also get an opportunity to take a class.   More...

Trade Show Open (Great American Hall, Chocolate Ballroom, Outdoors)

23 May 17
12:00 PM - 6:00 PM

Tracks: * Trade Show *, General

Explore, shop, learn. Visit more than more than 250 exhibits in four exhibit areas including the Outdoor Truck Showplace and Outdoor "Live Fi... More...

Courting Generation Z: How the Convenience and Fuel Retailing Industry Can Win with the Next Generation (Room Empire D)

23 May 17
12:30 PM - 1:30 PM

Tracks: Motor Fuels

Speaker(s): Michael Davis
Millennials make up 27% of the U.S. Population and 40% of our industry’s customer base! Now the next generation…Generation Z, is start... More...

NORA Board Meeting (Room Magnolia A)

23 May 17
12:30 PM - 2:30 PM

Tracks: Board Meetings

Delavan Oil Burner Nozzles (Room Cocoa 5)

23 May 17
12:45 PM - 1:15 PM
Speaker(s): Stephen Swoope
The correct nozzles helps achieve clean and efficient combustion.  You will learn: The importance of the nozzle when it comes to combust... More...

NATE Testing (Room Cocoa Suite 4)

23 May 17
1:00 PM - 5:00 PM

Tracks: Technical Education

If you wish to take a NATE Test, you must be pre-registered and paid ahead of time.  To do so, register at www.easternenergyexpo.com for a bad... More...

Sweet Trends in C-Store Snacking (Room Empire D)

23 May 17
1:45 PM - 2:45 PM

Tracks: Motor Fuels

Speaker(s): Alan Tobin ; Chris Magaro
Eating habits in America have changed, evolving into multiple snacking occasions throughout the day. With snack categories accounting for 12.1% of ... More...

Selling Recirculation Products during the off season (Room Cocoa 5)

23 May 17
2:15 PM - 3:15 PM
Speaker(s): Hans Kuster
How to increase your visibility with branding, sales and profits with selling recirculation products during the off season.  Learn features an... More...

Oilheat Cares Board Meeting (Room Tower Suite 3)

23 May 17
2:30 PM - 3:30 PM

Tracks: Board Meetings

CEMA Membership Meeting (Cocoa Boardroom)

23 May 17
3:00 PM - 4:00 PM

Tracks: Board Meetings

Grow Your Sales and Get Credit for It (Room Empire D)

23 May 17
3:00 PM - 4:00 PM

Tracks: Motor Fuels

Speaker(s): Michael Davis
The NACS reFresh initiative was established in 2014 to help convenience retailers address the critical topics important to their business and creat... More...

Carbon Monoxide Safety (Room Cocoa 5)

23 May 17
3:30 PM - 4:30 PM
Speaker(s): Rick Pothier
The session will be on proper combustion testing and the importance and knowledge of the CO readings when doing these test on the heating equipment. More...

Reception on the Trade Show Floor (Room All exhibit areas)

23 May 17
4:30 PM - 6:00 PM

Tracks: * Trade Show *, General

Enjoy the networking opportunity and refreshments in all exhibit areas as you explore more the more than 250 exhibits including Outdoor Truck Showp... More...

OESP Awards Banquet (Room Magnolia)

23 May 17
7:00 PM - 9:00 PM

Tracks: General

Join OESP for a evening where we honor our own - Industry Awards and Scholarship Winners will be introduced. More...

OESP Hospitality Room (Room Bridal/Governor Suite)

23 May 17
9:00 PM - 11:00 PM

Tracks: General

PPA Membership Meeting (Room Crystal)

24 May 17
7:15 AM - 8:30 AM

Tracks: Board Meetings

Registration Desk Hours (Room EEE Registration Area)

24 May 17
7:30 AM - 2:00 PM

Tracks: General

EEE Registration Desk is located adjacent to the Chocolate Ballroom in the Hershey Lodge Convention Center .  Badges are required for ... More...

Benefits of Venting with Polypropylene (Room Cocoa 4)

24 May 17
7:45 AM - 8:45 AM

Tracks: Technical Education

Speaker(s): Rich Bruno
In this discussion, we will discuss the various types of appliances, venting best practices, regional codes, and all factors that contribute to ven... More...

Evaluating Existing Duct Systems (Room Cocoa 2)

24 May 17
8:00 AM - 10:00 AM

Tracks: Technical Education

Speaker(s): Ralph Adams
How many times have you walked into a home and the homeowner starts talking about the A/C system they currently own?  They describe to you the... More...

NORA Gold Advanced Hydronics (Room Cocoa 6)

24 May 17
8:00 AM - 4:30 PM

Tracks: Technical Education

Speaker(s): Dave Holdorf
Please note this class will take a break at 11:00 so attendees can visit the show.  The class will resume at 1:30 p.m.  This class... More...

Best Practices in Collections and Cash Flow (Room Magnolia)

24 May 17
8:30 AM - 9:30 AM

Tracks: Business Track

Speaker(s): Dan Rowe ; Milissa Lord
Each year as spring approaches fuel oil and propane marketers find it a challenge to control their cash flow and outstanding accounts receivable pe... More...

Do's and Don'ts of Propane (Room Cocoa Terrace)

24 May 17
8:30 AM - 10:00 AM

Tracks: Technical Education

Speaker(s): Curtis Reynolds ; Tim Jackson
This discussion will be lead by two experts in propane.  Both will share their experiences.  Their experiences just might help you avoid ... More...

Pipe it Right . . . It Matters! (Room Cocoa 1)

24 May 17
8:30 AM - 10:00 AM

Tracks: Technical Education

Speaker(s): Anthony Reikow
Near boiler piping is crucial with condensing boilers.  Learn the simple principles of hydraulic separation and how flow affects both boiler a... More...

The Evolution of Mobile Truck Computing: An Essential Tool for Energy Companies (Room Empire AB)

24 May 17
8:30 AM - 9:30 AM

Tracks: Business Track

Speaker(s): Aaron Cargas
Mobile technology is helping energy companies become more efficient and provide better customer service than ever before while the cost of mobile c... More...

What you need to know about Condensing Boilers (Room Cocoa 5)

24 May 17
8:30 AM - 10:00 AM

Tracks: Technical Education

Speaker(s): Jason Mangos
Attendees will learn more about Condensing Boilers to include: Service Procedures  Set-up  Proper piping  Importance ... More...

EZ Gas Burner Application & Troubleshooting (Room Cocoa 4)

24 May 17
9:00 AM - 10:00 AM

Tracks: Technical Education

Speaker(s): Bruce Graham
Selection, application and troubleshooting the EZ Gas Burner More...

Overcoming Fueling Fears: Choosing Components for Dealing with Today's Bio and ULSD blends - from the Tank to the Nozzle (Room Cocoa 3)

24 May 17
9:00 AM - 10:00 AM

Tracks: Technical Education

Speaker(s): Craig Butler
This presentation will focus on the storage and delivery of ULSD (Ultra Low Sulfur Diesel) and biodiesel blends primarily in home heating oil tanks... More...

A Different Way to Look at Oil Prices - A Technical Analysis (Room Empire AB)

24 May 17
9:45 AM - 10:45 AM

Tracks: Business Track

Speaker(s): Alan Levine
Wouldn’t it be useful to know where distillate fuel oil prices were headed? There are ways in which the market price movement may be able to ... More...

The Why, How & What - Your Personal Brand (Room Magnolia AB)

24 May 17
9:45 AM - 10:45 AM

Tracks: Business Track

Speaker(s): Todd Fach
This session will focus on the importance of a Personal Brand - what that means, why it is relevant and how to use it  to influence and create... More...

Understanding Corrosion Problems in Fuel Systems & the House Keeping Procedures Tank Owners Should Consider (Room Empire D)

24 May 17
9:45 AM - 10:45 AM

Tracks: Business Track

Speaker(s): Dan Jenkins
The program will focus on the physical characteristics of tank corrosion including early warning signs as well as housekeeping procedures that tank... More...

Trade Show Open (Great American Hall, Chocolate Ballroom, Outdoors)

24 May 17
10:00 AM - 2:00 PM

Tracks: * Trade Show *, General

Explore, shop, learn. Visit more than more than 250 exhibits in four exhibit areas including the Outdoor Truck Showplace and Outdoor "Live Fi... More...

Quality Service Pricing & Service Revenue (Room Cocoa 5)

24 May 17
10:15 AM - 11:15 AM
Speaker(s): Mike Hodge

Delaware Valley Fuel Dealers Association (Cocoa Boardroom)

24 May 17
11:00 AM - 12:00 PM

Tracks: Board Meetings

Zone Valve Wiring/Troubleshooting (Room Cocoa 5)

24 May 17
11:30 AM - 12:30 PM
Speaker(s): Matt Spink

South Central PA Energy Association (Cocoa Boardroom)

24 May 17
12:15 PM - 1:15 PM

Tracks: Board Meetings

Controls - Roundtable Discussion (Cocoa Boardroom)

24 May 17
2:00 PM - 4:00 PM

Tracks: Technical Education

The goal is to help one another.  There will be a mix of experts in the room.  From installers to manufacturers - all are welcome.  ... More...

Moving Employees from Compliant to Committed: Creating a Culture of Ownership in your Company (Room Hotel Hershey, Castilian)

24 May 17
3:00 PM - 4:15 PM
Speaker(s): Randi Busse
Does the expression, "You can't get good help these days" come to mind when you think about your own employees?  Are you worried... More...

Marketing to All Generations (Room Hotel Hershey, Castilian)

24 May 17
4:30 PM - 5:45 PM
Speaker(s): Aubrey Kreider ; Michelle Wilson
How do you reach all your customers and potential customers in a way that wants them to do business with you? More...

OESP Closing Event (Room Cocoa Terrace)

24 May 17
6:00 PM - 8:00 PM

Tracks: General

Join OESP for a casual and fun evening beginning at 6:00 pm as we mark the close of EEE 2017.  Tickets are $40/person.  Wear your favorit... More...

Women's Networking Reception (Room Hotel Hershey, Mezzanine)

24 May 17
6:00 PM - 7:00 PM
Relax after a busy day, meet other women within our industry and enjoy refreshments. More...

Using Contracts to Generate Sales (Hotel Hershey, Overlook Room)

25 May 17
8:30 AM - 10:15 AM
Speaker(s): John Levey
How long has it been since you took the time to review your contracts?  It just might be time to read and update them.  This is your cust... More...

What Customers Want: It's Not What you Think! (Room Hotel Hershey, Garden Terrace East)

25 May 17
8:30 AM - 10:15 AM
Speaker(s): Randi Busse
What do customers actually want?  Here's a hint:  It's not (just) price, quality, speed - or any of those attributes of your prod... More...

The Enduring Legacy and Success of Milton S. Hershey (Room Hotel Hershey, Starlight Terrace)

25 May 17
10:30 AM - 12:00 PM
Speaker(s): Pamela Whitenack
Enjoy a fabulous Hotel Hershey Brunch followed by our Keynote Speaker, Pamela Whitenack. We will explore Milton Hershey's life from early im... More...