Eastern Energy Expo 2017

PART ONE

• What is my plan?
• How do I start?
• Evaluating the status quo.  What is a baseline budget?
• Why is accountability important?
• How can I reduce expenses?
• How can I help increase revenues?

This two part, 6 hour course, is designed for the Service Manager or Supervisor who would like to develop a better understanding of how to successfully lead the Service Department.

PART TWO

• What role does the Service Manager have?
• How much staff do I need?
• How do I build a successful team?
• Evaluating your team
• How do I evaluate the results of my team and my performance?
• What are realistic goals to set for Service profitability?
• Where do I get help?
• How much technology is available and how much do I really need?