F&B LA 2019

Operators’ Best Practices To Recruit, Retain, and Manage A Workforce in 2019 (Room Education Station - Booth 833)

The panelists will discuss management and human resource issues from their perspectives and the best practices to mitigate risk in these areas:

  • How to engage employees and keep them committed to the company
  • Best hiring practices: What do employees expect; how to find qualified employees; what types of interview processes work.
  • Best management practices: Different management approaches with different generations; what employees’ expect from their jobs and how to meet their expectations.
  • How to navigate California’s wage and hour laws and best practices to comply with requirements: Best pay practices; items to watch for that your payroll processing company may not know about; timing issues for payment of wages, tips and tips left of credit cards; potential of using arbitration agreements with class actions waivers.
  • Tip pooling issues and included back of the house in tip pools
  • Best practices in dealing with the increased minimum wage on state and local levels - How to terminate employees and mitigate risks of lawsuits: Discussion on documentation of employee performance to support termination decisions; when severance agreements are appropriate.