Digital Dealer Conference & Expo 26

KEYNOTE PANEL: The Heart of Growth: How Community-Centricity in Automotive Retail Brings Purpose, Satisfaction, & Loyalty (Room Keynote Hall)

10 Apr 19
4:20 PM - 5:20 PM

Tracks: Dealer Ops & Management – ALL, Marketing & Advertising - ALL, Sales / Variable Ops (ALL)

A community-first mindset and business philosophy inspires positivity and a direct sense of purpose, resulting in higher satisfaction and loyalty, as well as increased quality of care amongst employees and to customer guests. Servant-leadership companies have employees who reach and grow through inspired self-motivation.

This keynote panel, moderated by Erich K. Gail of Cardinale Group of Companies, features fellow leading dealer principals including Doug Wilson of Wilson Auto Group and John Alfirevich of Apple Chevrolet, who recently won the 2019 TIME Dealer of the Year award for outstanding community service. They will share their direct insights with how servant leadership has inspired culture transformations within their stores and operations, and how you can do the same.

Primary Learning Objectives:

  • Understand the power of servant leadership and learn how to inspire your team.
  • Learn how serving others will create a unified and rewarding company culture to attract and retain loyal and servant leader employees.
  • Learn how YOU can make a difference with one moment and touch the lives of those in the communities where you live – work and serve.