National Workers’ Compensation and Disability 2017

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Improving Claims Management Through Effective Systems Integrations (Room Islander D-E)

Pulling claim-payment information, clinical data, prescription drug history and other reports from disparate sources hampers a claims manager’s optimal decision making. The result is slower claims resolutions and the inability to keep pace with a world that increasingly demands information delivered in real time. Current technology can integrate information sources, however, so all data resides in one easily accessible location. Explore how this technology can improve claim-flow management and assist in the implementation of programs, such as those for returning injured workers to the job.