To grab sufficient “stomach share” in today’s hyper-competitive restaurant industry, operators are confronted with increased complexity and critical business decisions. Pay stiff fees from third-party delivery companies or hire a to-go order delivery person? Limp along with an ageing POS system or start over with a leading-edge cloud-based solution? Cut prices to attract more guests or add more menu items to appeal to a wider audience? Operators immersed in day-to-day operations work hard to maintain razor-thin margins but in the process accrue high COI, or costs of inaction, by not moving their businesses forward through thoughtful strategies focused on innovation and efficiency.
Join Dean Small, Founder and President of Synergy Restaurant Consultants, as he shares 30 years of practical solutions to reduce COI and increase sales.