The NGA Show 2020

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How to Handle a Recall (Room 26 B)

25 Feb 20
1:35 PM - 2:00 PM

Tracks: Operating for Excellence

Adhering to industry guidelines for handling a recalled product will minimize the impact on your stores, and most importantly, on your shoppers.  We’ll review the recommended process for initiating a recall or handling a recalled item including the most effective ways of communicating with shoppers and associates, partnering with federal, state and local health agencies, and working with suppliers and supply chain partners to minimize impact.