Digital Dealer Conference & Expo 26

IDS (Identify, Discuss, Solve) Session -- BDC Strong: Identify, Discuss, and Solve Key Issues Facing BDCs (Room W203B)

09 Apr 19
9:00 AM - 9:50 AM

Tracks: Sales / Variable Ops (ALL), Sales / Variable Ops (Lead Handling), Sales / Variable Ops (Management)

From building a BDC at multiple dealerships and helping take Dan Cummins Chevrolet from 150 to over 900 units a month, Joshua Mitchell has developed the foundation for building a powerhouse. Josh will bring his expertise in building and maintaining a high-performing BDC to the forefront to facilitate a collaborative, large-group problem-solving session.

During this IDS (identify -> discuss -> solve) interactive session (open to dealership attendees only), you’ll have the opportunity to meet, learn from, and work together with dealerships peers from across the U.S. to:

  1. Identify the greatest pain points when it comes to BDCs.
  2. Discuss what people/processes/technology cause those issues.
  3. Solve these problem areas by exchanging ideas/perspective, and collectively as a group, decide the best course of actions and build a powerhouse approach that everyone can leave with to help alleviate those pain points.