This two-part IDS workshop will be a fully interactive discussion-based activity facilitated by leading Dealer Executive Erich K. Gail (CEO of the Cardinale-Group of Companies) where you collaboratively identify, discuss, and solve your greatest challenges in two (2) core areas: Sales and Service.
Part 1 of this IDS workshop (9:00 - 9:50 am, April 10), focuses on Sales:
Part 2 of this IDS workshop (10:05 - 10:55 am, April 10), focuses on Service:
- Customer Pay
- Retention
- ELR: Effective labor rate
Watch this short teaser video to learn more!