Tracks: Dealer Ops & Management – ALL, Dealer Ops & Management (Fixed Ops), Dealer Ops & Management (Hiring / Retention), Dealer Ops & Management (Leadership)
Are you tired of reactive managing and fighting fires in your service department, as well as a marginal bottom line? Join Ed Kovalchick to gain the management actions necessary to build a consistency culture, which drives continued growth in dealer service operations. When adopted, this proven approach establishes a unique degree of comfortable management discipline, as well as providing tremendous benefits in employee satisfaction and performance. The financial benefits as a result of establishing a focused and disciplined culture are many, as demonstrated by the successful companies which have adopted this management methodology. It is highly proactive rather than the common reactive approach to conducting everyday business, which is the norm in most dealer service operations.