Many classes offer “gimmicks” on the recruitment and retention of volunteers but leave you questioning how to effectively deliver those in your department. This course, in conjunction with a 4-hour web-based class, will allow the student to go back to their department with a curated plan specific to their department. From targeted marketing to the buy-in of leadership; from conducting interviews to how to “sell” your department; from needs assessments to successful onboarding, all aspects of recruitment and retention will be covered in an educational experience designed to get the student involved and motivated.