National Workers’ Compensation and Disability 2017

How High-Performance Claims Organizations Use Technology to Differentiate Their Operations (Room Islander D-E)

An annual study identifying the best practices distinguishing high-performing claims-management organizations from their peers reveals that they are more technology driven. They use many data sources to develop analytics and apply technological tools more frequently throughout the life of a claim. Hear concrete examples of how an employer, insurer and third-party administrator elevate their performance and improve claims outcomes by operationalizing workflow automation, predictive modeling and advanced analytics.