National Workers’ Compensation and Disability 2017
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Understanding Injured Worker Perceptions About Workers' Compensation
(
Room
Islander F-H
)
06 Dec 17
2:30 PM
-
3:45 PM
Tracks:
Claims Management
Speaker(s):
John Ruser, President and CEO, Workers' Compensation Research Institute;
Michele Adams, VP Risk Management Services, Walt Disney World Resort
To comprehend key factors influencing claims development and injured worker recovery, the Workers’ Compensation Research Institute interviewed claimants across several states during a four-year period. Hear research-driven insight into injured worker experiences, and learn how to develop programs that improve outcomes and the likelihood of returning injured workers to the job. You’ll learn how the Walt Disney Co. used the research findings, along with its own claims data, to uncover claims-management opportunities and drive return-to-work initiatives.
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