Sponsored by Chairman's Circle Member Brendan Bruss, PMI Entertainment/TicketStar
Exceptional customer service can set your organization apart. But even when you approach it with the very best intentions, you could be falling short. According to expert customer service trainers from Coastal Carolina University (CCU), it’s actually more science than art. Join CCU to learn specific skills and priorities that support service excellence, reflect on individual actions and behaviors that can impact the customer experience, and go home with increased knowledge to keep your customers happy.