INTIX 40th Annual Conference & Exhibition

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Sessions (4)

Culture Change: You Can Move Icebergs (Room Escondido 3)

30 Jan 19
9:00 AM - 10:00 AM

Tracks: Management

Speaker(s): Linda Forlini
In 2016, the Kimmel Center for the Performing Arts in Philadelphia took a leap of faith on a group of eight employees from marketing, house manag... More...

What Can Ticketing, Marketing and Fundraising Teams All Learn From Each Other? (Room San Saba 2)

30 Jan 19
9:00 AM - 10:00 AM

Tracks: Management

Speaker(s): David Ciano
Ticketing, marketing and fundraising professionals all have an important role to play for their respective organizations, but it’s no industr... More...

Your Non-Stop Flight into Southwest Airlines Hospitality (Room Escondido 2)

30 Jan 19
9:00 AM - 10:30 AM

Tracks: Management

Speaker(s): Jonathan Portnoy
Southwest Airlines was founded on customer service. However, over the past few years, customer service is becoming an expectation of many airlines.... More...

Completing Special Projects Using Software Engineering Techniques to Tame Ticketing (Room San Saba 4)

31 Jan 19
10:30 AM - 12:00 PM

Tracks: Management

Speaker(s): Justin Karr
Do your special projects ever get done on time? Is it impossible to accurately estimate anything that takes longer than two weeks to do? With shift... More...