INTIX 40th Annual Conference & Exhibition

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First Timers Lounge (Room Vineyard Pre-Function Foyer)

29 Jan 19
7:00 AM - 7:00 PM
Home base for our first-time attendees is the First Timer’s Lounge located in the Vineyard Foyer of the Gaylord Texan. Here you can meet INTI... More...

First Timers Meet & Greet Coffee (Room High Plains 1-3)

29 Jan 19
7:30 AM - 8:45 AM
Kick off your morning and conference experience with your Welcome Coffee Meet and Greet. In addition to networking with other first timers, this he... More...

Opening Keynote: A Ticket to the Dance (Room Longhorn A)

29 Jan 19
9:00 AM - 10:15 AM
Speaker(s): Cynthia Marshall
Cynt Marshall has been a dynamic force for inclusion and diversity within the Mavericks organization and over a 36-year career at AT&T. During ... More...

Price Me Right (Room Escondido 1-3)

29 Jan 19
10:45 AM - 12:15 PM

Tracks: Patron Technology Entertainment Village

Speaker(s): Amy Graca ; Daniel Chang ; Lindsay Radic
How do you price your events, shows or attractions? While the goal for many years was to sell as many seats as possible, the industry is changing t... More...

Sell More Tickets, Save Yourself Time: How Integrations Help You Thrive (Room Texoma 1-3)

29 Jan 19
10:45 AM - 12:15 PM
Speaker(s): Ali McCloud ; Brina Collins ; Christopher Benham ; Curt Mosel
Join Eventbrite as they host Artsquest and tech industry experts Facebook and Workato for an insider’s view into the top innovations you need... More...

The Patron's Journey – From Striving to Thriving (Room Mesilla 1/2)

29 Jan 19
10:45 AM - 12:15 PM

Tracks: Ticketmaster Sports Village

Speaker(s): Bob McClintock ; Derek Argobright ; Jason Young ; Ralph Esquibel ; Tina Martin
Learn from experts on how to create a successful frictionless experience during every step of the patron's journey - from buying tickets to ent... More...

The Value of Everything: What Matters Most When Everything is Important (Room High Plains 1-3)

29 Jan 19
10:45 AM - 12:15 PM

Tracks: Tessitura Arts Village

Speaker(s): Erin Koppel
Managers of event-based organizations often have multiple competing priorities that are overwhelming at best. At worst, they can be paralyzing. Giv... More...

Welcome Lunch & Qcue Live Auction (Room Longhorn A)

29 Jan 19
12:30 PM - 1:50 PM
Join us for the Welcome Lunch, the Venues Now Ticket Star Awards presentation and the Qcue Live Auction! Live Auction Sponsored by ... More...

Fast Forward: The Minnesota Timberwolves/Lynx Switch to All Digital Ticketing (Room Texoma 1-3)

29 Jan 19
2:00 PM - 3:00 PM
Speaker(s): Derek Schlamel ; Laura Meyer
The digital age has never been more real than what the Minnesota Timberwolves saw in the 2015-16 NBA season. The Timberwolves and their three-time ... More...

From the Minors to the Big Show: A Box Office Expansion Success Story (Room Mesilla 1/2)

29 Jan 19
2:00 PM - 3:00 PM

Tracks: Ticketmaster Sports Village

Speaker(s): Catherine Soto ; Jamie Webb ; Jonathan Carroll
Since opening a 7,000-seat arena in 2012, the University of Texas at Arlington’s ticket office annual revenue has grown from $100,000 to $3 m... More...

Special Exhibits and Pop-Ups: Creating Emotional Attendee Experiences (Room Escondido 1-3)

29 Jan 19
2:00 PM - 3:00 PM

Tracks: Patron Technology Entertainment Village

Speaker(s): Jason Mastrine ; Jeff Lind ; Rebecca Throne ; Tammy Enright
Pop-up museums and special timed exhibits are the fastest growing segment in the consumer space to test innovative concepts and products with an ex... More...

Using Customer Data to Inform Marketing Decisions (Room High Plains 1-3)

29 Jan 19
2:00 PM - 3:00 PM

Tracks: Tessitura Arts Village

Speaker(s): Ashley Ryan ; Elizabeth Hess ; Eric Hsu
Are you making the most of what you already know about your customers’ purchasing habits? This session will highlight creative ways to use da... More...

Technology Providers, Partners & Entertainment Professionals Strategic Townhall (Room San Saba 1)

29 Jan 19
3:00 PM - 4:30 PM
INTIX continues its engagement at a strategic level with our 2nd meeting of technology providers, partners, and key INTIX members who are the foref... More...

Leveraging Non-Ticketed Events to Generate Leads and Attract Diverse Audiences (Room Escondido 1-3)

29 Jan 19
3:45 PM - 4:45 PM

Tracks: Patron Technology Entertainment Village

Speaker(s): Crystal Brewe
It is often hard to capture data for guests attending free and non-ticketed events. Many of these events attract guests that are not (yet) ticket b... More...

Tales from the Trenches: How to Survive Mega-Hits (Room High Plains 1-3)

29 Jan 19
3:45 PM - 4:45 PM

Tracks: Tessitura Arts Village

Speaker(s): Denise Smithson Green ; Kay Burnham ; Shannon Reynolds
Don't miss your chance to hear from ticketing professionals that have already encountered Hamilton. Join experts for a system agnostic, interac... More...

The “Fluid” Venue (Room Mesilla 1/2)

29 Jan 19
3:45 PM - 4:45 PM

Tracks: Ticketmaster Sports Village

Speaker(s): Andrew Sherwin ; Josh Ziegenbusch (he/him) ; Junior Gaspard
The ticketing landscape is rapidly changing, with a heightened focus on increasing value – like the ability to add tickets, return tickets a... More...

The Revenue Reinvention Workshop (Room Texoma 1-3)

29 Jan 19
3:45 PM - 4:45 PM
Speaker(s): David Wakeman
In this workshop, ticket sellers, marketers and other can come and spend 90 minutes learning new ways to grow and generate revenue. Topics to be co... More...

Exhibit Hall and Exhibitor Pavilion Grand Opening & Reception Presented by AXS (Tate Ballroom)

29 Jan 19
5:00 PM - 7:00 PM
INTIX 2019 proudly presents the best exhibition in the business where we showcase top flight technology vendors and industry suppliers. Find everyt... More...

Hustle After Dark (INTIX Lounge in Tate Ballroom Foyer)

29 Jan 19
9:00 PM - 11:00 PM
Join Hustle for INTIX After Dark! Starting at 9:00 pm in the INTIX Lounge! Find a Hustle Team Member for a complimentary drink ticket at the... More...