AIMExpo 2016

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The Performance Equation, C+S=I (Room N210BC)

13 Oct 16
4:10 PM - 5:15 PM

Tracks: Leadership Plus, Leadership Plus Track

This seminar will focus on the processes and attitudes that create a superior customer service experience. It’s meant to not only lead to excellence in CSI ratings, but also in strengthened and higher unit sales volume and better customer retention and referrals. Learn how the equation also leads to increased revenue in F&I, PG&A and service, while increasing profitability.