AAPEX 2016

Customer Experiences: Start Showing. Quit Telling. (Room The Venetian, Marco Polo Room 703)

02 Nov 16
11:00 AM - 12:00 PM

Tracks: Marketing/Branding/Customer Relationships, Service Professionals

We’re splendid at telling people we’re wonderful, better and different. We gather testimonials and pump out videos like Hollywood producers. But what if we made our actions speak louder than words? Amazing things happen when smart businesses create intelligent customer experiences that look more like a five-start concierge than a manufacturer. Learn the five secrets smart businesses use to turn hollow marketing promises into remarkable customer experiences.

Attendees will learn:

  • How to create five-star concierge service.
  • How to create amazing interactions that inspire your prospects at every touch-point.
  • How to create a customer-first marketing mindset.