Campfire Café: Hiring, Training, Culture & Morale
(Room Aisle #2100)
20 Aug 18
2:30 PM
-
3:00 PM
Tracks:
Business Operations (CF)
Your cafe’s culture will make or break the customer experience. As complex as it may seem to be it hinges on just a few core elements that, when cultivated properly, can provide a fantastic, unique, and impressive experience for both your staff and your customers. If it is neglected however it will give way to dissent and disillusionment in your staff leaving both you and your customers in a cycle of confusion, disappointed, rationalization. This 30 minute session will deliver key foundational principles and practices for you to apply in your cafe to nurture, cultivate, and direct the culture through how you hire, train, and care for your staff thereby ensuring the best care for your customer.