2021 Medtrade East

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Creating Excellence in Your HME Front Office Processes & Procedures (Room C203)

This interactive panel discussion takes a comprehensive look at workflow processes and procedures throughout patient intake, scheduling, and order fulfillment. Participants receive an overview of front-office processes with best practice insights from leading industry experts. Topics covered during the session include: intake, evaluating current tracking processes, insurance verification and prior authorizations, scheduling, order fulfillment, staff and staffing ratios, and patient and referral management.