2021 Medtrade East

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Easing the Billing and Operational Hassles of CPAP Repairs (Room C201)

18 Oct 21
8:00 AM - 9:00 AM

Tracks: Business Operations (Conference Pass Only)

Every day that CPAP unit is out for repair or service is a day of lost revenue for an HME provider. Equipment repair is a common frustration for many providers, who struggle with burdensome billing, challenging logistics and long wait times for repairs to be complete. This presentation will address HME providers' most significant challenges related to CPAP repair and propose best practices that will save time and hassle for dealers and minimize disruption to therapy for patients. These include overcoming repair claim denials, proper tracking of equipment, managing patient-owned repair and more.