2021 Medtrade West

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Creating Excellence in Your HME Front Office Processes & Procedures (Room South 160/161)

12 Jul 21

1:00 PM - 2:45 PM

Tracks: Business Operations

Speaker(s): Joey Graham, Chief Revenue Officer, Prochant; Lori Krohn, Vice President of Marketing, ACU-Serve; Ronda Buhrmester, CRT, Sr Director of Payer Relations and Reimbursement, The VGM Group, Inc; Amie Barone, EVP of Operations, ACU-Serve Corp.; Carmen Vasquez, Area Manager , Adapt Health

Moderator(s): Bruce Gehring, Senior Vice President, Business Development, Allegiance Group;

This interactive panel discussion takes a comprehensive look at workflow processes and procedures throughout patient intake, scheduling, and order fulfillment. Participants receive an overview of front-office processes with best practice insights from leading industry experts. Topics covered during the session include: intake, evaluating current tracking processes, insurance verification and prior authorizations, scheduling, order fulfillment, staff and staffing ratios, and patient and referral management.

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