SuperZoo 2015

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Customer Relations – It’s Not JUST the Grooming (Room Palm F)

20 Jul 15
4:00 PM - 5:00 PM

Tracks: Education, Education, Groomer SuperShow Sessions, Grooming Session

Let’s get real! The best pet stylist is not always the most successful groomer. Ours is a service profession that depends upon people skills as much as grooming skills. If there was one thing you could learn to do that would immediately improve your communications ability with clients, co-workers, employers/employees and significant others, would you take an hour to learn it? Let Bird become your communications coach. Learn how to maximize your communication ability and minimize problems that leave customers feeling misunderstood and unhappy with your service.