SuperZoo 2015
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Barbara
Bird
Barbara Bird
Transformation Pet Center
Author of “Beyond Suds and Scent”, Barbara is renowned for her ability to make difficult subjects understandable. Her grooming career spans four decades, and she has been a featured speaker at events in the US, UK, and Australia. Barbara’s writing has been acknowledged multiple Cardinal Crystal Achievement Awards and Barkleigh Honors Awards.
Sessions :
Customer Relations – It’s Not JUST the Grooming
Groomer Longevity – How Long Will You Last?
Understanding Coat Damage
Dealing with Client Complaints
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