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Pro Workshop 1: Creating & Implementing a Successful Staff Training Program
(
Room
N212
)
07 Mar 16
9:30 AM
-
12:30 PM
Tracks:
http://www.ncbshow.com/sites/default/files/small_Workshop_icon16.png, Pre-Conference Session
Speaker(s):
Kelley Jones, Principal, Trust3 Hospitality & Kelley Jones Hospitality
How do great companies create and implement training programs that stick? It all starts with the culture of the organization. This session will give key points on how to create, implement and measure training programs. Kelley Jones will also break down the three learning styles and which style is best suited for each generation in order to produce service superstars.
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