ISPA Conference

Shazz Narduzzi
Director of Spa & Wellbeing
The Global Ambassador Hotel


Shazz is an innovative, intention-driven wellness and retail leader who transforms spaces into soulful, high-performing experiences. With more than 25 years in luxury hospitality, she blends strategic retail insight with elevated wellness design, creating environments that feel magnetic while delivering meaningful revenue impact. Currently serving as director of wellness and retail at the Global Ambassador in Phoenix, Shazz brings a refined yet forward-thinking approach to every project. Her leadership portfolio includes DMB Private Residential Communities, Fairmont Whistler, Four Seasons, Hotel Park City, Montage Laguna Beach and Starwood Hotels & Resorts, where she consistently elevated both guest experience and retail performance.

Sessions :