Introduction to “The Claims Game” Who can file a claim and what for, know who you’re dealing with, get the facts, make an offer they can’t refuse and what’s in your tool box. Tort Claim’s will cover the basic understanding of what a tort claim is, the tort claim process, what is required to certify a claim. We will discuss how to prepare for a claim (pre-claim process), negotiation strategy, appeals process, and player’s status. We will also cover the release of claims (liability waiver), and Medicare set a side.