Indian Gaming 2017 Tradeshow and Conference

Sessions Speakers Exhibitors Floor Plan Buzz

Player Loyalty and the Importance of Employee Recognition (Room 29 C)

11 Apr 17

9:00 AM - 10:00 AM

Tracks: Marketing

Speaker(s): Brett Magnan, Raving Partner Hospitality, Hospitality; Michael J. Broderick, Director of Marketing, Soboba Casino; Sam Attisha, President, Atrient, Inc

Moderator(s): Paul Gordon, Senior Vice President of Sales, Rymax Marketing Services, Inc.;

Player Loyalty is a primary marketing initiative and programs need to include gaming and non-gaming program rewards. The upsell of services relies heavily on the casino hotel staff. How do you motivate and reward them to reach your revenue goals?

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