The benefits of personalized service and targeted marketing are well-known. Casino have valuable storehouses of information that, properly used, can significantly boost revenues and player satisfaction. IT managers know it isn’t easy to just turn that data loose.
Precautions must be taken to safeguard against data abuse. Privacy must be protected. Mobile access is desired but WiFi systems aren’t always capable enough and enhancing them creates new security issues. And traditional systems providers don’t have robust interfaces through which data can be reliably accessed.
In this session, top IT managers in Native America discuss the challenges they face and the processes they use, to provide reliable secure access to these important storehouses of information.