World of Coffee 2025

Hiring and Training: Building Strong Foundations for a Growing Team (Room Room U)

26 Jun 25
10:30 AM - 1:00 PM
Speaker(s): Federica Parisi
Now that your small business is establishing itself, it's time to grow—but who do you bring into your team, and how do you equip them for success? In this workshop, founders and owners of emerging specialty coffee shops will learn about proven approaches to hiring, on-boarding, training, and feedback that well-established European specialty coffee brands have used to propel them to where they are today. Discover methods used to establish a happy and engaged team who will carry your business' values forward—and how to work with (and give!) feedback, so that everyone learns together. This workshop is best suited to attendees who have not yet built a hiring or training program for their employees and would value understanding what's worked (and hasn't worked) in other businesses to inform their own design. We recommend that anyone involved in developing a hiring and training program for their business should attend together (owners, managers, etc.).