NADA 2022

Tackling the Technician Crisis Together (Room W229)

10 Mar 22
1:00 PM - 2:00 PM

Tracks: Human Capital

The ranks of auto technicians are dwindling, creating a significant number of open technician positions that dealers have been unable to sufficiently fill. In 2018, the Automotive Technician Collaboration (ATC), a group of 10 OEMs working together to combat the technician crisis, was formed. Find out about tools — developed in response to research conducted — that address recruiting and retention challenges at dealerships, including technician recruiting “meeting in a box” materials, a “cost of technician turnover” calculator and a technician retention playbook.