NADA 2022

F&I Transparency and Profitability in a Digital World (Room W218)

In 2018, fewer than 5% of dealerships offered detailed payment information online; today, more than 90% do. In April 2020, dealerships made a dramatic shift to embrace digital retail, moving F&I upstream. How did digital retail impact F&I production and performance? How is the role of F&I evolving and what could it look like in the future? Get an overview — based on analysis of 25,000,000 automotive transactions compiled from more than 6,000 dealerships —of what’s happening in F&I and what the future could hold. Pinpoint emerging F&I trends that can increase revenue and maximize net profitability.