Digital Dealer Conference & Expo 24

Austin Brock
Engagement Manager
Disney Institute


This is your opportunity to learn from Austin Brock, Engagement Manager at Disney Institute, who has worked with automotive organizations and dealerships in the United States and around the world since 2011. Austin will share Disney’s Approach to Quality Service with an understanding of how this happens at dealerships, and how employees can provide an excellent service experience for customers whether in the service bay or the sales process. You’ll leave this Keynote Address inspired and ready to unlock the magic inside your organization.

Sessions :