2019 NPGA SE Expo
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Olivia
Mastromonaco
Olivia Mastromonaco
Warm Thoughts Communications
Olivia Mastromonaco is the Social Media Manager at Warm Thoughts Communications. A true expert, she creates unique content strategies for over 75 social media profiles in the retail energy industry and has accumulated over 250,000 followers. In her years of experience she knows what works and what doesn’t work and has a laser focus on increasing followers, driving engagement and generating goodwill and community connections. Her panel presentation, “Fueling Your Digital Growth Through Reviews and Social Media,” received high accolades and was one of the most attended sessions at the 2018 Eastern Energy Expo.
Sessions :
From Prospect to Raving Fan: Understanding the Customer Journey
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