AGA FRAUD 2022

Penny Dillon
Director of Data Analytics
Office of the State Auditor


Penny Dillon is the Director of Data Analytics for Audit Operations at the Massachusetts Office of the State Auditor (OSA). Penny started working at the agency almost 20 years ago as a Business Intelligence Specialist and has a proven record of aligning data analytics operations with organizational goals. She is a highly effective manager growing and empowering data analytic teams to make state government work better. Before taking on the role of Director in 2018, Penny was the OSA’s Assistant Director of the Data Analytics Unit in the Bureau of Special Investigations (BSI) employing data analytics to identify and investigate fraud, waste and abuse in public assistance programs. Her team was awarded the State Auditor’s Office Outstanding Unit award in 2016. In 2019, she was awarded the OSA Pioneer award for her ability to envision the evolution of current work and establish a path forward for the agency. During her 13 years in the OSA’s Information Technology department, she was also a Business Intelligence Specialist managing design, development and implementation of enterprise business intelligence reporting. Prior to joining the OSA, Penny worked at the New England College of Finance. She holds a Bachelor of Arts degree from Seton Hill University in Pennsylvania and is currently pursuing a Master of Science in Business Analytics at the University of Massachusetts in Lowell.

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