2017 Tallahassee AGA Government Training Event

Shawna Flanders
Director of Instructional Technology and Innovations and Senior Trainer
MIS Training Institute


Shawna Flanders is a Senior In-House Trainer for the MIS Training Institute. She is also the Founder and CEO of Business Technology Guidance Associates, LLC., a consulting firm that believes in collaborative innovation between business and technology - offering your technology and business partners with a unique collection of real world training and consulting services tailored to your organizations unique needs and expectations. With over 30 years of experience in the financial services sector, Shawna brings her real world experience to every engagement. Shawna has completed certificate programs in Risk Management from Kaplan University and Six Sigma Green & Lean/Black Belt from Villanova University, and has earned the Life Operations Management Association – Associate of Customer Service designation as well as holding certifications in CRISC, CISM, CISA and CSSGB.

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