Summer Fancy Food Show 2016

Kate Edwards

ICE


Kate Edwards built her consulting business in 2007 and since then has worked with some of the biggest names in the hospitality industry. Her client list includes local New York City favorites (Le Cirque, Brooklyn Fare and Rosemary’s), Caribbean resorts (The Viceroy Anguilla), and timeless concepts including The Rainbow Room, The Essex House and The Plaza Hotel; among others. Her company has been hired to create service and training programs for various customer-focused businesses (Nutrisystem, Red Rabbit and ?What If! Innovation) and for a corporate aviation company. In addition, Kate works as an executive coach to help entrepreneurs, chefs, and managers develop their ideas, accomplish their goals, and realize their full potential. Since 2008 Edwards has been an instructor at the Institute for Culinary Education, and since 2015 she has been an educator at Journee in NYC. Edwards just completed her first book, “Hello! And Every Little Thing That Matters” (Palgrave Macmillan), a customer service book.

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