2017 NPGA Southeastern Convention & International Propane Expo

Steve Coscia
President
Coscia Communications Inc.


Steve Coscia is the service industry’s foremost quoted authority on the topics of maximizing revenue, enhancing customer experiences and increasing customer retention. Steve’s HVAC Customer Service Handbook is taught at more than 140 colleges worldwide and Steve has earned the Certified Speaking Professional (CSP) designation from the National Speakers Association. Each year, thousands of industry professionals benefit from Steve’s lively and insightful presentations. To learn more about Steve Coscia go to www.coscia.com.

Sessions :