World of Coffee San Diego 2026

Susan Wilcox
Quality Manager North America & Q Arabica Grader
Sucafina


Susan Wilcox is a Quality Control Manager, licensed Q Grader, and spot sales trader at Sucafina North America, where she leads coffee quality evaluation, sample analysis, and QC lab operations. Her work focuses on bridging sensory evaluation with data analytics to improve decision‑making, consistency, and transparency across the coffee supply chain. Susan develops standardized QC workflows, reporting frameworks, and operational tools that translate cupping data into actionable insights for traders, producers, and clients. Passionate about innovation in specialty coffee, she regularly collaborates across quality, sourcing, and trading teams, and is an active contributor to industry education and knowledge‑sharing initiatives.

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