IAAPA Expo Europe 2021

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Speakers

Lukas Metzger

Lukas Metzger
Head of Park Operations
Europa-Park GmbH & Co Mack KG

Lukas Metzger started his first theme park job at the age of 16 as a student working at Europa-Park. During this time he discovered his passion for theme parks and all types of rides and decided to study Theme Park Management. He started his career working for Merlin Entertainments at the north German Heide-Park Resort as Guest Service Coordinator and later as Senior Hotel Operations Manager. In 2017 he returned to Europa-Park to become Personal Assistant of Michael Mack. In 2019 he then returned to his operations roots to become Head of Park Operations at the Mack family-owned amusement park.

Sessions :

How Can We Professionalize Our Shops – About KPIs, Inhouse Marketing & Product Pressure

Ticketing After the Pandemic… Has it Changed Forever?

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