Cable-Tec Expo 2019
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Joe
Keller
Joe Keller
Executive Director Analytics
Cox Communications
With over 20 years of experience in the cable industry, Joe brings a diverse background in network operations, BSS/OSS technology implementations, process optimization, and analytics. Its this diverse breadth of understanding that he applies to his role in Customer Care and Business Transformation analytics, spearheading Cox Communications' Proactive Customer Engagement program.
Sessions :
How Analytics Can Benefit the Customer Experience
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