2019 NPGA SE Expo
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Ben
Gutkin
Ben Gutkin
President of Client Strategy & Services
Warm Thoughts Communications
Ben is a former Fortune 100 marketing executive. For more than 25 years, he has helped propane, heating oil, and HVAC companies grow through stronger customer acquisition, retention, and marketing strategy. Ben specializes in digital advertising, website strategy, and customer behavior for fuel and home service companies. He also led one of the industry’s largest national studies on propane appliance adoption and is a frequent speaker in the energy industry.
Sessions :
From Prospect to Raving Fan: Understanding the Customer Journey
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