HR Technology® Conference & Exposition 2017

Charna Parkey
Director, Customer Success
Textio


Charna is the Director of Customer Success Engineering at Textio, which is the world's first augmented writing platform. Charna and her team make sure that Textio enterprise customers get measurable and significant results from their use of Textio's platform: they will attract more qualified, more diverse applicants faster, through more effective job postings. Charna started at Textio as a Senior Software Engineer as employee #6 but quickly transitioned to a leadership role and began building out the company's fast-growing Customer Success Engineering discipline. She works directly with small startups and Fortune 100 companies, helping them use Textio to measure and correct for unconscious bias where it begins: in the language of their hiring and recruiting documents. Prior to Textio, Charna earned her PhD in electrical engineering. She has 12 years of experience in signal processing and many more years as an active diversity advocate within the industry.

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