Frank is the Founder and "Lead Sherpa" of eMarketing Sherpa's, a digital marketing company that specializes in helping automotive business capture, service and retain more customers, revenue and profit through the use of digital sales, marketing and customer service tools, technologies and techniques. Frank has more than 30 years of technology experience in the automotive, collision repair and claims industries. He has launched 3 successful startups, helped design and launch 4 business management systems, authored the book "The Digi-Lean Collision Repair System" and has created three digital marketing systems, The Demand Engine, The Review Engine and The Digital Lobby. Frank loves helping small business owners understand and implement tools, technology, techniques and business processes that can help them capture, service and retain more customers, revenue and profit.