F&B LA 2019

Inside Out: Workplace Culture and the Guest Experience (Room Education Station - Booth 833)

25 Aug 19
1:00 PM - 1:45 PM

Tracks: Building a Winning Team, Western Foodservice & Hospitality Expo

A positive workplace where all employees feel included and respected translates into an amazing experience for your patrons. Beyond liability issues, restaurants that take measures to prevent things like harassment and bias create a place where employees want to shine and where guests want to visit.

1. Learn about the impact of the #metoo movement on risks of harassment and bias in the restaurant industry and steps that owners, general managers and HR leaders can take to mitigate the risk.

2. Understand how to leverage training to maximize the positive impact on the culture of your restaurant.

3. Learn how taking a stance against harassment and bias and making it a priority help you keep great employees, create a powerful brand and a glowing reputation in your community.