Nightclub & Bar Show 2019

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Conference Sessions: Service in America Sucks (Room Room S228)

25 Mar 19
3:00 PM - 3:50 PM
Speaker: Kelley Jones. This session takes a deep dive into the psyche of guest service and why it is often mediocre to bad. It also offers some interesting insights and tips on how to identify great hires and train them into a culture of hospitality.
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