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Conference Sessions: Drive Loyalty Without Building a Program
(
Room
Room S225
)
26 Mar 19
1:00 PM
-
1:50 PM
Speaker: Whitney Larson. You don't need your own loyalty app to build guest loyalty. In fact, that's becoming a dated practice and builds customer barriers. In this session, you'll discover how to build guest loyalty the modern way by generating custom guest experiences. You have all the information you need at your fingertip, now it's about using that information and building promotions that drive guest engagement that turns into long-term loyalty.
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