Nightclub & Bar Show 2019

Conference Sessions: Personalizing the Bar Experience: Where Everybody Knows Your Name (Room Room S228)

26 Mar 19
1:00 PM - 1:50 PM

Speakers: Sherif Mityas; Anna Krone. Creating personalized experiences is the key to ensuring loyalty and frequency for today's Bar guests. TGI Friday's utilizes a perfect union of new technologies and traditional bartender techniques to create one-of-a-kind and personalized experiences for their Guests. This session outlines TGI Friday's journey, feedback from their Guests, and the lessons learned along the way. RATE THIS SESSION! CLICK HERE TO TAKE THE SURVEY